Delivery & Returns

 

We only deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 10 working days.

Delivery Costs

Deliver to the UK is Free on orders over £1000.

Delivery cost for orders under this amount is £10.

All items will be sent via Royal Mails Special Delivery and will require a signature on delivery, or collection from your local Royal Mail Office if you are not available at the time of delivery.

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

For items shown not in stock please contact us via our enquiry form and we will endeavor to order them in for you, these items are subject to availability and dependant on their source may have a long delivery time – we will notify you of all information before an order is placed with us.

Cancellation

You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

Returns Policy

If you are not satisfied with your purchase you may return it for a full refund (except delivery) within 28 days. Please ensure all returns are clearly labeled with reasons and all returns must include a Receipt. After-Sales Services and Guarantees